FAQ

Frequently Asked Questions (FAQ)

Q: Why are there no prices on the items?

A: Because we don’t sell directly through this website anymore. All our products link to Amazon — just tap to see the latest price and check out safely there!

Q: Can I still buy from this website?

A: We’ve simplified things! You’ll still browse products here, but clicking “Buy” will take you to our Amazon page to complete your order.

Q: How long is delivery?

A: Most products are eligible for next-day or 2-day delivery through Amazon Prime.

Q: Who handles returns or refunds?

A: All orders are fulfilled and managed by Amazon, including refunds and returns. Please follow Amazon’s return process for any issues.

Q: Can I contact you for product questions?

A: Absolutely! We’re still here to help—just reach out to furryheart.uk@gmail.com and we’ll do our best to support you.